Welcome to my Clinical Mental Health Counseling practice!
I am available for new clients, so if we have not met yet, please go to my New Clients page under Appointments to get started.
I am so grateful for my returning clients who have decided to continue our work together. You can go to my Returning Clients page under Appointments to get started.
Thanks for going on this journey with me!
Alison Hess, MA, LPC
View My Profiles
INSURANCE UPDATE 9/28/24
I am so grateful for your patience while I get my credentials with insurance companies!
I am now working on two ways to process insurance.
OPTION #1
I am getting set up with Headway to handle insurance and billing. The advantage with Headway is that I am part of a large group of practitioners, so there is already an account with most insurance plans and I can be approved sooner in some cases.
If you have entered your insurance information into SimplePractice, I have emailed you about the switch and you should receive an email from Headway to finish setting up your account. You will be able to see your cost per session ahead of time and can check your benefits through the client portal.
If you would like to use insurance and have not received an email from me or Headway, please let me know and I can get you started. Email me at ahess@betweensouls.com
INSURANCE TIMELINE
Aetna - accepting NOW
Blue Cross/Blue Shield - accepting some plans NOW
Cigna - accepting NOW
United - accepting some plans NOW
UPMC* - no timeline given
* Headway does not have a finished contract with these providers yet, so read Option #2 below if this applies to you.
OPTION #2
I am also working with a local company, FocusMD, to get credentialed on my own. This takes a little longer, but I should be able to work with more insurance companies this way.
If your insurance is one that is not set up in Headway, I will keep you in SimplePractice until/if your insurance becomes part of the Headway network.
Once I have a timeline for this option, I’ll post it here.
This will be what I use for clients who have insurance plans that Headway doesn’t support.
FOR ALL CLIENTS
If your copay is too high or you have a reason to continue with self-pay, I will work with you on a case-by-case basis. There may be situations where I will not be able to continue with self-pay because of insurance company rules, so we will be sure to discuss this if it comes up.
Directions with landmarks
Location
3323 Washington Road
Suite 200B
Canonsburg, PA 15317
I am located in the South Hills of Pittsburgh on Washington Road/Route 19 between South Hills Village and Donaldson's Crossroads shopping center.
I have in person sessions on Mondays and Tuesdays and see clients online only on Wednesdays, Thursdays, and Fridays.
Hours
In Person Sessions
Mondays 10am to 7pm
Tuesdays 10am to 7pm
Online Sessions
Wednesdays 5pm to 7pm
Thursdays 10am to 6pm
Fridays 10am to 4pm
Scheduling
Online scheduling is available via the online portal, SimplePractice.
All communication, forms, reminders, and payment information are available through the online portal and in the Appointments section of this site.